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O TeleCare é sua porta para a comunicação cliente-profissional. Solução de problemas de forma rápida e fácil, em qualquer lugar.

Signia TeleCare

Serviço de atendimento online exclusivo para parceiros
Signia.

Teste a TeleCare - é gratuíto!

Ofereça ao seu cliente um atendimento online personalizado.

Atendimento Online

Ensure your clients feel comfortable with their hearing aids wherever there are. With TeleCare you can have any issues solved quickly by making adjustments remotely.
TeleCare also allows you to communicate live via voice or video call during the remote session.

CareChat

Stay in closer contact with your clients via chat messages, voice or video call. You can use TeleCare to communicate directly via your clients’ smartphone. It takes less time than traditional practice visits and allows you to troubleshoot any problems as quickly and efficiently as possible.

Nível de Satisfação

Predict trial success with ease, by monitoring how your clients feel about their hearing experience on a daily basis. Clients get a daily reminder to leave a satisfaction rating in the Signia app. You can then see their ratings, comments and wearing time in TeleCare, so you can promptly intervene to help e.g. by remote tuning.

Hearing Lessons

Give your clients the opportunity to get to know their hearing aid at their own pace. They can rate their experience of the situations they are in, which makes the differences between devices visible – and clients feel listened too. Making it much easier, to select the right hearing aid.

*Sivantos survey 2019
** White Paper, Gisele Munhóes dos Santos, Ph.D., 2019: Achieving Excellence in Customer Service with TeleCare

TeleCare permite que os fonoaudiólogos prosperem.

Ofereça ao seu cliente um serviço flexível e moderno.

Comece agora.

Teste a TeleCare - é gratuíto!

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TeleCare FAQs